Crisis Communications

Crises are chances – (almost) always!

Crises have the potential to cause a vast amount of damage to a company's image and thus its market value. So it is all the more important to put together communication tools for crisis situations in a professional manner. With communications implemented as a core process, ad hoc as well as creeping crises can be managed.

Whether it be a merger, bad quarterly results, product-related problems or staff issues – over 16 years we have experienced every kind of company crisis. Our experience has taught us the following: critical situations can often not be avoided - communication errors during a crisis, on the other hand, can. Another thing became apparent: with a thorough crisis prevention and intervention strategy, many sensitive situations can be turned into medium-term communication opportunities.

We share our best-practice experience in crisis communications with you, in the form of a detailed analysis of the crisis sensitivity of your market, your company and products as well as through media and messaging training courses or PR turnarounds.